Retail sales have increased by 0.9 percent in April; a sign of continued recovery with three consecutive increases over the year. This is up 9.6 percent compared to the same period in 2021 and is...

Shoppers are changing, and we need to understand how. And that’s why Bazaarvoice invests in regular research to highlight trends that emerge globally. Let’s explore what’s happening with shoppers right now.

Consumer confidence levels have dropped below 100 as the flooding in Queensland and northern NSW continues, and COVID cases increase in WA.

As we come out the other side of lockdowns, retail sales certainly felt the pinch in the September quarter.

eBay has recorded the lowest number of Active Buyers for five years, reaching 159 million compared to 174 million at the start of 2020.

SOTI research unveils what is at the top of Australian consumers’ Christmas online shopping wish list this year.

We asked shoppers exactly how they prefer to shop online for electronics. Sales events? Marketplaces? Find out what they have to say.

ShopFully is a Milan-founded tech company that aims to make local shopping easier. We sat down with Dean Vocisano, Country Manager for Australia at ShopFully, to discuss the future of digital catalogues, the importance of...

Retail has never looked like this before. The line between online and in-store has become blurred, and as such, the need for a change in your customer engagement strategy is paramount. So how can you...

Consumer confidence remains rocky but is slightly lifted to 101.8 this week. What does this mean for retailers?

Lockdowns are 'taking a toll' on the Australian public, as retail turnover dips 1.8 percent in June. The preliminary results from the ABS have indicated that the COVID restrictions have played a fundamental role in...

As the global online industry continues to mature and develop, so do the expectations from shoppers, who are requesting speedier delivery times.