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With online sales continuing to rise and customer expectations at an all-time high, how and when parcels are delivered is more important than ever before.
Amazon’s process for delivering products and processing online returns in Australia is about to get a lot easier, with the business introducing its new click and collect and easy returns solution.
A new study has revealed that 40 percent of Aussies get frustrated when they receive a ‘sorry we missed you card’… For one million Australians, this is no longer an issue.
One in four retail returns and 1.1 percent of total retail sales worldwide are due to quality or defect issues, with sizing issues rating highly and equally more than US$62 billion in global returns.
The Iconic has announced a new partnership with Broadway Shopping Centre and ParcelPoint in order to offer customers a click and collect alternative.
Australian online fashion retailer, The Iconic has survived its busiest December ever, filling one million customer orders with a 99% on-time dispatch rating.
Due to the high number of missed online shopping deliveries, ParcelPoint is experiencing some phenomenal growth in uptake over this Christmas period.
Offering affordable delivery options to put The Iconic on par with the bricks and mortar stores this Christmas is paying dividends in last-minute shopping.
Convenience-oriented parcel network, ParcelPoint has announced it has signed on a raft of new local stores, making it the second largest parcel branch network in Australia.