Damaging loyalty with customers can make or break your business. While some retailers may think fake reviews are an easy way to find success, it may hurt them in the long term.

The Australian Retailers Association has announced its partnership with Facebook with aims for 'deeper industry cooperation'. 

Better reviews equate to better perceptions and better sales. So, it should be no wonder that e-commerce vendors aim for the best possible reviews of their products. However, there are plenty of shady deals and...

The average Aussie abandons their shopping cart 48 per cent of the time - it's something that happens often, and there are ways retailers can reduce this number. 

Singles’ Day began on Chinese university campuses in the mid-1990s as a counterpoint to Valentine’s Day for couples. Now 11.11, four 1s as the date is written, is a US$30 billion global shopping event, bigger...

Small Businesses are the backbone of Australia's economy; according to data from Vend, on average, each independent retailer contributes over half a million dollars to the economy every year. Here's to them.

Coles is launching Coles Delivery Plus, an initiative that aims to save customers 'hundreds on grocery delivery'. 

Headless commerce, parcel lockers, collaborations and everything in between - retail is going through a series of changes and growing pains as it enters the next decade. As brands continue to change and develop, it...

The NRA announces a slump in retail sales and Hotel Chadstone opens in Melbourne. Get a healthy dose of news as we uncover the day’s top stories in e-commerce and retail.

As e-commerce continues to drive sturdy growth across the globe, Aussie consumers are making the choice to use digital wallets over traditional payment methods. So, is this the end of bank transfers, or is customer...

Club Catch is now available for Kmart and Target shoppers and Woolies is unveiling its first micro supermarket in Sydney. Get a healthy dose of news as we uncover the day’s top stories in e-commerce...

5G is poised to power the next generation of internet connectivity and e-commerce. Faster and more reliable than anything that’s come before, 5G networks will enable people to communicate, consume entertainment and shop at unprecedented...