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2020 has been a killer year for e-commerce with online sales setting unprecedented growth records.
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Four Ways to Optimise Your Shipping in 2021
Optimising your e-commerce site involves more than just tweaking the user experience and offering sales. While these adjustments can help guide a customer to and through checkout, the customer's journey doesn’t end there.
A Valentine’s Day Special: For the Love of Loyalty!
The heart-filled holiday is around the corner and what’s more special than to learn how to build loyal relationships with your customers.
Mastering the Last Mile, and the Power of Proximity
You can’t reverse innovation, and as Australia continues to catch up with the rest of the world in e-commerce, comes the need and understanding of investing in a reliable, effortless and swift last-mile solution.
How InnovaDerma Increased its Revenue by 436 Percent in the First Half of 2020
Landing a customer may seem like one of the hardest things a retailer can achieve, but the real challenge happens afterwards: keeping the customer coming back. In a world surrounded by retailers all trying to...
Australian Retail Workers Concerned About Job Security, Employer’s Long-Term Viability After COVID-19
Australian retail workers are worried about their job security according to new research undertaken by Humanforce, an intelligent provider of workforce management solutions, with 67 percent of people highlighting concerns for their future work prospects...
Retail Lessons From 2020: How to Plan for What’s Next
If there’s one certainty 2020 has brought to the industry, it's that retail has changed — significantly, swiftly and, in many ways, permanently.
S-Commerce and the 'Storeless' Future | Q&A with Smartly.io
Social commerce has exploded in popularity over the last six months, with retailers using the social space to appeal to a new audience and take advantage of the online retail boom. We spoke to Kevin...
Retail Exec Mark Goddard Backs Tech Start-Up, Appointed Chair
As we close out 2020 in a state that is being dubbed 'the new normal', it is easy to lose sight of how drastically e-commerce has changed in the last nine months. By April this...
Adapting to the Changing Retail Landscape and Customer Experience
The bricks to clicks phenomenon triggered by the coronavirus pandemic has got Australian retailers and consumers bracing for what might be the busiest online Christmas ever. Record numbers of Aussies are now shopping online, and...
Why It’s Time to Invest (Smartly) on Social
Majority of respondents in Asia Pacific are more open to engaging with social ads post-Covid, per a survey by Smartly.io.
Lockdown Trends and the Rising Star of BNPL - Q&A with Latitude Pay
The last 12 months has changed the world as we know it forever. We sat down with Paul Varro, the Chief Commercial Officer at Latitude Financial to discuss the forthcoming trends, changing customer behaviour and...
