Results for Miss Terry Shopper: Close
Miss Terry Shopper and The Iconic's Social Buzz
Miss Terry Shopper
Miss Terry Shopper and The Iconic's Social Buzz

Australian pureplay retailer The Iconic goes the extra mile and wins an extra happy customer in Miss Terry Shopper.

By Miss Terry Shopper | 27 Sep 2012
Miss Terry Shopper and the SurfStitch Customer Service
Miss Terry Shopper
Miss Terry Shopper and the SurfStitch Customer Service

Miss Terry Shopper had an outfit sizing issue but experienced customer service gold from SurfStitch this winter.

By Miss Terry Shopper | 22 Aug 2012
Miss Terry Shopper and the Smashed Art Deco Vase
Miss Terry Shopper
Miss Terry Shopper and the Smashed Art Deco Vase

Miss Terry Shopper learns that buying collectible Art Deco on eBay is risky and that trying to sort out issues with PayPal is hazardous to mental health.

By Miss Terry Shopper | 10 May 2012
Customer Service Excellence -
Miss Terry Shopper
Customer Service Excellence - "Are you seeing a psychiatrist?"

Even the most savvy online shopper can be scammed by counterfeiters. But what you don't expect, when questioning the authenticity of a product, is to be asked if you have a "regular doctor or psychiatrist"...

By Miss Terry Shopper | 30 Mar 2012
Miss Terry Shopper Waits 40 Nights and Not One Thing Right
Miss Terry Shopper
Miss Terry Shopper Waits 40 Nights and Not One Thing Right

Waiting and waiting and waiting. Miss Terry Shopper experiences an order dispatch gone wrong.

By Miss Terry Shopper | 23 Mar 2012
Mr Terry Shopper and the Stray Flat Packed Lamb
Miss Terry Shopper
Mr Terry Shopper and the Stray Flat Packed Lamb

Ever had a retailer go above and beyond what was expected in order to meet your expectations? Mr Terry Shopper got the KARTON treatment when a cardboard lamb made a surprise visit to his office.

By Miss Terry Shopper | 09 Mar 2012
Miss Terry Shopper and The Cheeky Mooo Monkey
Miss Terry Shopper
Miss Terry Shopper and The Cheeky Mooo Monkey

When it comes to online shopping, delivery delays are unfortunately part of the package so to speak. So how did Mooo customer service turn a negative situation around and create a happy and satisfied customer...

By Miss Terry Shopper | 21 Feb 2012
Miss Terry Shopper Embraces T-Commerce
Miss Terry Shopper
Miss Terry Shopper Embraces T-Commerce

While tablet devices certainly aren't new, Miss Terry Shopper finally gives into t-commerce and discovers a whole new world of digital retail available at her fingertips.

By Miss Terry Shopper | 08 Feb 2012
Miss Terry Shopper and the Shopping Club Buy-Off
Miss Terry Shopper
Miss Terry Shopper and the Shopping Club Buy-Off

Ms Terry Shopper puts her credit card on the line in the name of research and compares how two of Australia's most popular member-only shopping clubs are operating within the m-commerce channel.

By Miss Terry Shopper | 31 Jan 2012
Miss Terry Shopper Jumps Off JumpOnIt
Miss Terry Shopper
Miss Terry Shopper Jumps Off JumpOnIt

Christmas shopping online is so easy, particularly when you can ditch the wrapping and send presents via email! But without instigating an awkward conversation and taking the surprise away, how can you be sure the...

By Miss Terry Shopper | 08 Dec 2011
Miss Terry Shopper and the Coles Debacle
Miss Terry Shopper
Miss Terry Shopper and the Coles Debacle

If your online business had an Internet shopping blunder, how would you handle it?

By Miss Terry Shopper | 16 Nov 2011
Miss Terry Shopper Shoe Shops for Charity
Miss Terry Shopper
Miss Terry Shopper Shoe Shops for Charity

Miss Terry Shopper gets emotional about shoes and goes online to shop - all in the name of charity, of course.

By Miss Terry Shopper | 02 Nov 2011
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