There is a clear connection between the size of a business and the channel that revenue comes from. How do you measure up?

A report from Accenture has highlighted the impact that the BNPL platform, Afterpay, has on the Australian economy following the pandemic.

Power Retail Switched On is an industry-led data, insights and benchmarking service helping Australian e-commerce businesses improve performance. We find out how retailers have been using their membership for competitive advantage. 

If the e-commerce boom was a result of lockdowns and COVID fears, what does that mean for online retailers as we enter post-pandemic normal? Surely, growth is not sustainable.

Experts predicted that e-commerce would contribute 12-13 percent of total retail spend in 2020. In reality, online made up 16.3 percent of retail spend, fuelled by the pandemic and necessity of e-commerce.

As the global online industry continues to mature and develop, so do the expectations from shoppers, who are requesting speedier delivery times.

Analysing the data and looking at the trend of email as a proportion of revenue over the last few years made us do a double-take. Are your email conversions on track with the industry?

How have shopping habits changed over the course of the pandemic? A new report from eBay has discovered the most significant transformations among Australian online shoppers, and how they may impact retailers. 

Australian retailers are planning to expand their e-commerce budgets this year, a report from CouriersPlease has found. Two out of three retailers will be boosting their e-commerce efforts, following the overwhelming growth of online retail...

Australians are solidifying their love for online retail, even as lockdown restrictions are eased across the country. Last year, Australian online shoppers spent $1,963 via e-commerce channels - here's what this means for the industry.

E-Commerce sales continue to dominate over the new year, following a strong end to 2020. For Australian shoppers during the Christmas season, the online retail industry was a critical tool. 

Real customer reviews are changing. While professional photography once ruled supreme, a new report from Bazaarvoice suggests that this is going to change.